i-Omni Desk Platform Service

You can experience all the functions of the solutions we provide as a service.
The i-Omni Desk Platform service provides options so that users can flexibly select channel selection functions, basic consultation functions, and additional consultation functions according to the customer's contact center interaction channel environment and consultation work. Pricing varies depending on the service function option selected by the user. Additionally, user screens and service functions are limited depending on user permissions and levels.

Call Counseling Service

Provides Cloud-based CTI softphone, integrated screen control for inbound and outbound customer service and contact management functions on a single screen.

Chatting Counseling Service

Provides Cloud-based real-time web/app chat live support and scenario bot counseling features in a single screen.

E-mail Counseling Service

Provides Cloud-based email counseling and counseling management features on a single screen."

VOC Service

It is cloud-based and provides consultation on the homepage bulletin board and incoming emails from a single screen.